Ralvena Journal is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. This Privacy Policy describes how Ralvena Journal ("we", "us", "the publication") collects, uses, stores and protects personal data in connection with the ralvena.info website.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have questions about this policy, write to us at [email protected] or at the postal address shown at the foot of this page.
1. Data we collect
We collect personal data only when you voluntarily provide it. The categories of data we may collect are:
- Contact form submissions: your name, email address, and the content of your message. Optionally, a subject line and telephone number if you choose to provide them.
- Technical data: IP address, browser type, operating system, referring URL, pages visited, and time of visit. This data is collected automatically by the web server and by analytics software where analytics cookies have been accepted.
- Cookie data: preferences stored in cookies on your device, as described in our Cookie Policy.
We do not collect sensitive personal data. We do not collect payment card data. We do not collect data about your health or dietary habits beyond what you voluntarily include in a message to us.
2. How we use your data
Personal data submitted via the contact form is used solely to respond to your correspondence. It is not added to a mailing list without your explicit consent. It is not shared with third parties and is not used for profiling or automated decision-making.
Technical data is used in aggregate, anonymised form to understand how the publication's content is read and to improve the site. Where individual-level technical data is retained temporarily by the server for security purposes (e.g., to identify and block abusive request patterns), it is not used for any other purpose and is deleted within 30 days.
3. Legal basis for processing
Under UK GDPR, we rely on the following legal bases for processing personal data:
- Legitimate interests (Article 6(1)(f)): for processing technical data in aggregate to understand site usage and maintain site security.
- Consent (Article 6(1)(a)): for analytics cookies and any non-essential cookies, where you have given consent via the cookie preference interface.
- Performance of a contract / taking steps at your request (Article 6(1)(b)): for processing contact form submissions in order to respond to your enquiry.
4. Data retention
Contact form correspondence is retained for the period necessary to complete the exchange and for a reasonable period thereafter in case the matter is reopened. Correspondence that has no ongoing relevance is deleted within 12 months of the last communication.
Anonymised aggregate analytics data may be retained indefinitely as it does not constitute personal data. Cookie preference data is retained on your device for the period specified in the Cookie Policy.
5. Third-party services
The ralvena.info website uses the following third-party services that may process data about site visitors:
- Google Maps: an embedded map on the contact page is served by Google. Google's privacy policy applies to data processed in connection with that embed. The embed loads only after you interact with the map area.
- Google Fonts: font files are requested from Google's servers. This involves your IP address being sent to Google. The fonts used on this site may alternatively be loaded from local files in a future update.
- CDN-delivered libraries: certain JavaScript and CSS libraries are loaded from content delivery networks (jsDelivr, Cloudflare, unpkg). These may log request data including IP address in accordance with their own privacy policies.
Ralvena Journal does not use Facebook Pixel, Google Ads tracking, or any advertising-network tracking technology.
6. Your rights under UK GDPR
You have the following rights in relation to personal data we hold about you:
- Right of access: you may request a copy of the personal data we hold about you.
- Right to rectification: you may request that inaccurate personal data be corrected.
- Right to erasure: you may request that we delete personal data we hold about you, subject to applicable legal obligations.
- Right to restriction of processing: you may request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: where processing is based on consent or contract and carried out by automated means, you may request your data in a portable format.
- Right to object: you may object to processing based on legitimate interests, including for direct marketing purposes (we do not conduct direct marketing).
- Rights related to automated decision-making: we do not use automated decision-making or profiling.
To exercise any of these rights, write to [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Data security
The ralvena.info website uses HTTPS for all connections. Contact form data is transmitted securely. We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or alteration. In the event of a personal data breach affecting individuals' rights, we will notify the relevant authorities and affected individuals in accordance with UK GDPR Article 33 and 34.
8. Cookies
This site uses cookies. Full details of the cookies used and how to manage your preferences are set out in the Cookie Policy.
9. Changes to this policy
This Privacy Policy may be updated from time to time. The date at the top of this page reflects the date of the most recent revision. Continued use of the site after a policy update constitutes acceptance of the revised policy.
10. Contact
The data controller for ralvena.info is Ralvena Journal.